Do you provide a live demo of Magento Product Designer Extension (on Skype)?
Yes, you can get a personalized live demonstration from our experts in your time zone and according to your convenience. Click here for a free guided demo. We look forward to hearing from you.
Can I use the single magento custom product builder for the personalization of any range of products I offer on my web store?
Yes, our magento web-to-print custom product builder works for any range of simple and configurable products showcased on your web store. You will need to enable the product designer tool for each product.
Will Magento Product Designer Extension support multilingual websites?
Yes, our magento product designer tool supports multiple-language websites.
Can I have a free trial of your magento product designer extension?
As per our company policy, we can’t provide our magento2 product design tool on a trial basis. But you can have a personalized demo from our product representative to get a better understanding of our product before investing in it. To get the demo, please send your demo request from here or just check out and go ahead with the buying process as we have a
refund policy intact especially put together for these instances.
Can I edit the Web-to-print Magento Extension?
Web 2 Print Magento Extension is 100% Open Source. You can customize the Web-to-Print Software except the file containing our license code. But before editing our magento product designer extension, kindly note that our support policy will expire as soon as you edit the magento extension and you will need to pay extra to receive further support from our end.
Can I transfer the license to another domain after I purchase it? If yes, are there any charges for the transfer?
Yes, you can transfer the license. We provide it free for "Four" times a year.
It is compatible with my industry?
We have developed “Brush Your Ideas” magento custom product builder software keeping a wide range of industries in mind. We are sure there is a very promising and prominent role of our design tool in your industry. For any further details, connect with our Product experts on a Skype call and they can suggest the best possible use of our magento extension on the basis of your industry.
Does it require any customization for my industry?
No, it doesn’t require any customization on your website. Your users can easily design the products minutes after you have installed the same on your web store. It will seamlessly work with simple as well as configural products.
What if I want to install it on more than one domain or development server?
On single domain purchase, we allow one live and one complimentary development domain. But if you would like to use the extension on other than these two domains with a single Magento installation, then you need to pay extra for additional domains.
What should I do if I have different Magento installations?
If you are likely to use the extension on multiple domains with separate Magento installation, then you need to purchase another copy of our web to print magento extension.
Do you have a refund policy?
Yes, you can refer our refund policy @
https://www.brushyourideas.com/refund-policy/. We stand behind the quality of our magento product personalization extensions with a 30-day money-back guarantee. Moreover, we do not provide refunds for the Hosted solution. The payment will keep recurring as per the plan you select (monthly/yearly). If at any given point you want to discontinue the service, you will have to approach us and we'll cancel the order for you.
Can I install or integrate your custom product designer tools into my existing Magento website?
Yes, you can. The magento products designer extension purchase includes the free installation service.
Does it load already designed products’ templates?
Yes, the magento product design extension provides the feature in which admin can design templates for products on the store and they can be used by customers.
Is your magento extension compatible with iPad and iPhone?
Yeah, the “Brush Your Ideas” magento extension is fully responsive. It will work on every smartphone and tablet.
What are the supported browsers?
It supports Safari, Chrome and Firefox browsers.
Do you provide Product Training?
Yes, we provide product training after the product installation.
How much time does it take to install the extension?
For the installation, we will require admin and server details. Once our “Brush Your Ideas” team receive the details from your side then it’s just a matter of 2-3 business days before your users could design the products.
Does this tool follow Magento coding standards?
Yes, we do follow Magento Coding Standards.
Product Design Tool FAQs
BackWhat details will be required for the installation?
You will require Admin, FTP and SSH details with Root Access of your Magento 2 instance. Also, composer must be installed for Magento 2 instances.
Do you provide Clipart?
Yes, we provide 2000+ cliparts with essential and to access 10,000+ customizable clipart, you can purchase our Addon for the same.
Is flash required to run this magento 2 extension?
No, it is not required. Web-to-print designer tool is HTML5 based.
With which Magento versions is this software compatible?
Product designer is compatible with all the latest Magento 2.3.* versions.
What would be the downloadable and saved design file type on the tool?
Customers will be able to download and save the designs in .jpg or .png file format.
What would be the output file type?
The printable output file format will be in .pdf, .jpg and .svg. Moreover, it will be visible in the order information tab in your admin panel.
What are the image formats uploaded by customer?
Customer can upload custom images in .jpg, .jpeg, .gif, .png and .svg file formats.
Are there any restrictions on the resolution of the product image?
Yes, to get high-quality output, you will have to upload a high-resolution product base image.
How to set the configuration so the customers upload high-resolution images?
You can set the minimum image size from the admin panel under the configurations tab.
How to create design templates?
Go to “Make the Design” option in the product grid. You can access your all designed templates from Mange Design Templates menu, and Design Template Categories.
Could we set DPI for Output files?
Yes you could set the DPI for Output files from Admin Backend -> Configurations Panel.
Do we need to add a separate catalog for designer products or will it work with the existing catalog?
No, there is no need to create a separate catalog for designer products. You just need to enable our designer tool for the designer products in your existing catalog.
Which image library is used in this extension?
This tool uses GD libraries default for PHP.
How will grouping of all objects work into the canvas?
Based on the user inputs, all the selected objects will be considered as a single object and user will be able to edit and manage that grouped object using the tool.
How the object alignment will work?
For single object, alignment will work according to the design area canvas, but for group of selected objects, will align them according to objects
How Name & Number feature will work?
It will only work with Configurable products. You have to enable Name & Number from product level attrubute. Also you need to select Name & Number tab from Store → Configuration (If you have selected custom tabs from catalog product, you need to select Name & Number there too).
Will this Magento Online Designer Tool conflict with any of my existing Third-Party Extensions?
This Magento Online Designer Tool may conflict with other Third-party extensions. But you can always contact our support team for these issues. Just drop an email to
support@brushyourideas.com and we will get back to you as soon as possible.
How should I set up the design area for variant (configurable) products?
To configure the variant product with the designer tool you just have to upload the images and define the Design Area for the Main Configurable Product only after setting up the sides. Thereafter, upload the Images for variant products and select their sides, respectively.
What should I do if I am unable to see ‘Design button’ for Simple / Configurable products?
Please ensure that the product has been configured as per the steps mentioned in our User Manual.
What is cache lifetime?
For angular, cache lifetime is of 15 minutes. For Magento, admin need to set cache lifetime from configurations.
How to create masking images?
Please refer to
this video link for a clear idea on how to create masking images.
What kind of sample output files do we provide?
Kindly checkout this
URL for the niche idea for sample output files.
Do you offer Product Upgrades? If yes, how do manage charges?
Yes, we do offer product upgrades. The charges depend on the upgrade. However, our product comes with the minimum 3 months of free product upgrade period.
Does your Product include support?
Yes, our product includes a free support for 3 months. It is recommended to get in touch with our team to know more.
Which payment options are available?
We accept payment through PayPal, Credit / Debit Cards and Bank transfer.
