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The Silver Store is an Australia-based small business. The store specializes in photo-engraved, custom-engraved hand-writing, hand-written, and fingerprint-engraved silver jewelry pieces. It sells all sorts of pieces like necklaces, chains, keyrings, etc.
PHP, WordPress, Magento 2, Angular, Node, HTML5, CSS3
One of the biggest challenges our client was facing was manual work. The traditional way of getting images or text from her customers was time-consuming. She wanted to reduce manual work and let shoppers give a personal touch to her products.
To enable customers to create a truly personal gift, our client extended her store functionality by integrating our Brush Your Ideas online product design tool. Now customers can add a personal touch by adding names, logos, favorite symbols, family monograms, and other customization options.
The client was looking for a design tool that can reduce her manual work and also help her end customers by displaying designs on the products as per their requirements. She was looking for a tool with which her end customer can apply text, image, clipart, etc., to her jewelry products to further engrave them. Also, she was expecting to set up ready-made templates which can make their end customers' process easier.
We have helped our client to configure different types of products both simple and configurable, with our designer tool.
Our team set up different products (with and without templates) for the client. Now, end customers can easily choose their required product and use our tool to personalize further. The output files generated after purchase are helpful for our client and her team to engrave those jewelry products further.
With the product design tool integrated, our client has seen an increase in sales generated. Moreover, the user-friendly UI of the tool and its many features have made personalization a lot easier for shoppers. This has helped improve the overall customer satisfaction rate and loyalty.
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